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Features

Every major Lab Ops module in one connected platform.

Cover intake, orders, results, QC, HMO claims, integrations, portals, staff roles, and referral growth.

Lab Mini Website

  • Branded tenant website
  • Public service pages
  • Appointment request forms
  • Home collection request forms
  • Contact and inquiry capture
  • SEO-ready page structure

Patient Portal

  • Secure portal access
  • Result-ready status
  • Appointment requests
  • Home collection requests
  • Approved FAQs
  • Portal notifications

Doctor Share

  • Patient shares result
  • Doctor email OTP
  • Safe PDF view
  • Ask question
  • Request callback
  • Order follow-up test

Lab CRM & Referrals

  • Referral landing pages
  • Lead capture
  • Doctor/referrer records
  • Source tracking
  • Follow-up tasks
  • Conversion notes

Staff Operations

  • Unified inbox
  • Task assignment
  • Home dispatch
  • Appointment queue
  • Result-status tasks
  • Manager visibility

Staff Roles

  • Admin invites
  • HOD controls
  • Reception access
  • Lab team access
  • Permission limits
  • Audit logs

Quality & Integrations

  • Approved SOP content
  • Manual updates
  • CSV import/export
  • Tenant APIs/webhooks
  • SMART on FHIR readiness
  • HL7/FHIR where supported
Synthetic demo workspace

Lab Ops dashboard

Today’s order-to-result workflow

Live demo data

Orders today

0

18 awaiting sample

Results pending approval

0

6 critical review tasks

QC runs

0

2 require supervisor review

HMO claims

0

11 awaiting response

Active workflow queue

Role filtered

Patient A.

CBC order

Sample collected

Owner: Reception

Patient B.

Chemistry panel

Result entry

Owner: Scientist

Patient C.

HMO claim

Submitted

Owner: Billing

Patient D.

Doctor share

OTP verified

Owner: CRM

Result approval lane

Approved report queued for release
Critical value review pending
Doctor PDF share generated

Integration health

80% of analyzer/LIS messages synced, 5 in retry queue

Feature modules appear inside the staff dashboard and linked portals, not as disconnected pages.

Book a Lab Workflow Audit

We review your patient communication, result-status process, home collection flow, staff tasks, and reporting bottlenecks. Then we show where automation can save time safely.

Book Workflow Audit
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